AI Used For Auto Claims Fraud Detection Creates Adjusters With Biased Backed By AI Software companies sell AI that reviews estimates by telling them it will save them millions by properly paying for collision repair. But when the data it's based on is flawed and the humans it works with are untrained, all it does is automate bad estimates and improperly paid claims. However, adjusters don't see that. For them it reinforces what they think is mass fraud by collision repair shops. That bias feeds