Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...

Hidden instructions in content can subtly bias AI, and our scenario shows how prompt injection works, highlighting the need for oversight and a structured response playbook.

This indepth Claude tutorial explains Projects, Skills, and Connectors as well as connecting Gmail, Slack, and Drive links, plus a workflow setup checklist ...

Anthropic’s Claude Opus 4.6 introduces "Adaptive Thinking" and a "Compaction API" to solve context rot in long-running agents. The model supports a 1M token context window with 76% multi-needle ...

Amazon Web Services has introduced Strands Labs, a new GitHub organization created to host experimental projects related to agent-based AI development.

Customer sentiment at winter events was clear: give us results. Show us how to turn disruption into a positive organizational force. Help us avoid the pitfalls of the move fast/break things type of AI ...