How a small IT team at the South Mississippi Housing Authority used AI and hybrid cloud technology to handle 68% of calls and ...

Keen to explain how we should regard this technology today is Andrew Filev, CEO and founder at Zencoder, a company known for its cloud-based video encoding service that converts files for any device.

ASX-listed Generation Development Group is understood to be circling Sydney’s Ironbark Asset Management. GDG, which has made no secret of its interest in scalable financial planning assets, given ...

A popular Palm Beach restaurant manager and his nephew were detained in an apparent immigration case. Jose Gonzalez, a native of Mexico, has lived in the U.S. for over 30 years with a pending ...

DOUGLAS COUNTY, Colo. — Trace DNA from the inside of a paper bag that had not been touched in nearly 40 years connected one of Colorado's most prolific serial killers to the 1987 killing of ...

The Justice Department admitted Wednesday that not every member of the grand jury in former FBI Director James Comey’s case saw the final version of the indictment ...

Customers expect quick and smooth help when they reach out to customer support—whether it’s about a delayed order, a product question, or a service issue. Good case management means keeping track of ...

Case Western Reserve University Weatherhead School of Management’s Executive Leadership Development Experience (ELDE) is now accepting applications for its next five-month cohort—a transformative ...

A New York federal judge ruled in favor of online news publishers and advertisers who allege Google unlawfully monopolized the digital advertising market and diverted revenue that would have otherwise ...

When I was a faculty member, case studies were one of my favorite tools in the classroom. They invited students to wrestle with real-world problems, practice decision-making and see how abstract ideas ...

MINNEAPOLIS — Faced with a mess raging out of control, a team that’s missed the playoffs four times in five seasons, fan apathy at an all-time high and no clear answers about the club’s direction, the ...

They’ve finally made it: They’re in a senior executive role. Whether they’re an SVP, EVP, or C-level executive, the assumption is clear: They’re a master of their craft and the kind of leader who no ...