How ServiceNow uses internal AI pilots to launch successful customer tools

ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI ...
Diginomica

ServiceNow CEO says process optimization is the “single biggest generative AI use case in the world today”

Upon releasing the company’s Q1 2024 earnings, ServiceNow CEO Bill McDermott outlined why the digital workflow vendor sees huge opportunity with generative AI. Digital workflow vendor ServiceNow has ...
newscase

ServiceNow’s Market Paradox: Robust Fundamentals Meet Investor Caution

In a recent television appearance, ServiceNow's Chief Executive Bill McDermott delivered a striking prediction. He suggested that AI agents could drive unemploy ...
AOL

How ServiceNow is infusing AI everywhere and got 84% of the workforce to use it daily

ServiceNow is betting big on generative artificial intelligence to drastically change the software it sells and the people who sell it. “We’re infusing AI all over the place internally,” says Chief ...
Diginomica

Energy prices might fluctuate wildly, but Centrica can handle sudden changes with the help of ServiceNow

Utilities company Centrica is exploring ServiceNow’s Now Assist generative AI tools to bridge the gap between business users and developers With fluctuating energy prices set to become the standard, ...