If there are nine people in a room and every person shakes hands exactly once with each of the other people, how many handshakes will there be? How can you prove your answer is correct using a model ...

Often leaders will think they are driving a problem-solving culture by insistent, or even just encouraging, team members to utilize the tools and templates of problem-solving. However, most ...

How many times have we heard a manager say, "Don't bring me problems, bring me solutions"? Some believe that it is an excuse for managers to discourage a culture of complaining or avoid dealing with ...

How would you describe your company’s problem-solving culture? I have asked any number of managers that question; as often as not, it’s received with a blank stare. Most managers haven’t thought about ...

So, you’re about to drive to the airport for an important trip, and damn, your tire is absolutely flat. Big problem. You mentally scramble; you’re sure you’re not going to make your flight. Panic sets ...