With the emergence and advent of Robotic Process Automation (RPA), enterprises are starting to see major growth in terms of savings and scaling of overall operations. However, when it comes to contact ...

Robotic process automation, or RPA, can save organizations considerable time and money. Where appropriate, RPA can complete manual processes much faster and more accurately than a human. With many low ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today's uncertain economic environment, employers in virtually every industry are ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

RPA brings to mind humanoid robots replacing human employees, but it’s actually much more benign (and beneficial) than that. With all the recent discussion about the AI-driven ChatGPT, Google Bard and ...

Here's what you need to know about robotic process automation, including major software vendors, how it might affect jobs, and how to start using RPA. Image: Olivier Le Moal, Getty Images/iStockphoto ...

Automation is a top priority for the C-suite, and CIOs are taking the lead. Here are the three biggest automation trends that can transform your call center. A customer service call can make or break ...

At Ignite 2019 in Orlando today, Microsoft made a slew of updates to its Power Platform. The company renamed Microsoft Flow as Power Automate, added robotic process automation (RPA) features to Power ...

One of the most recent automation technologies to emerge is robotic process automation, or RPA. RPA is a category of software tools that enable complex digital processes to be automated by performing ...