What started as a pandemic solution for contactless dining has become a permanent feature in many restaurants—but growing numbers of customers say they’re tired of scanning codes just to see a menu.

While QR code menus were introduced as a convenient, contactless solution, growing numbers of customers say they create frustration and disrupt the dining experience.

QR codes are having a moment. Chances are, anyone visiting a restaurant during the height of the pandemic was either introduced or reintroduced to scanning those black squares first made popular in ...

Of all the pandemic-inspired business adoptions, perhaps none is as reviled as the QR-code menus. And yet, it persists. Early in the pandemic, restaurants ditched physical menus and instead revived a ...

Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...

Their fifteen minutes of pandemic fame are up. Remember 2020, when we were thrilled to be dining outdoors after a three-month lockdown? Capturing a QR code and seeing a restaurant menu pop up on your ...

Kristen Hawley writes about the restaurant business from San Francisco. She's the founder of Expedite, a weekly restaurant technology newsletter highlighting news and big ideas about the future of the ...

Restaurants have replaced physical menus with QR codes, a change that many in the industry believe is likely permanent. QR code downloads have soared 750% over the last 18 months, according to Bitly.

Like many ambitious restaurants around town, the newly opened Pastore leaves no detail unturned: Customers are handed cold towels that chill in a fridge set precisely at 40 degrees, white tablecloths ...

The QR code menu is being kicked to the curb in many restaurants throughout the U.S., leaving it in the past where it belongs. Reading time 2 minutes The QR code menu which restaurateurs began using ...