Alexander Slagg is a freelance writer specializing in technology and education. He is an ongoing contributor to the CDW family of magazines. In the past, one measure of success for one-to-one ...

"About half of our [PC break/fix warranty service is performed by the channel, and that's growing," said Joe Ciulla, manager of channel service support for IBM's Personal Computer Division (PCD).

The dwm.exe process is the Desktop Window Manager, which is responsible for the visual effects and user interface in Windows. If your Event Viewer’s log says that dwm.exe is the faulting application, ...