It is almost cliche to say that "digital innovation is NOT about technology.” Yes, it is true. But, no digital innovation can succeed without a sound technology foundation. Ever since the invention of ...

Companies are missing a big opportunity hiding in plain sight: their smallest customers. Small and medium businesses (SMBs) often make up the majority of a company’s customer base, yet many are served ...

“Digital-first” has become a buzzword. It’s easy to say but hard to define, especially in the legal industry. Too often, it gets reduced to “we have a website” or “we’re active on LinkedIn.” But in ...

Forbes contributors publish independent expert analyses and insights. David Henkin helps organizations and individuals innovate and grow. AI can be a powerful tool for innovation, helping with ...

Insurte is modernizing the travel insurance industry with a digital-first approach focused on speed, transparency, and customer experience. Travel insurance is a necessary part of planning a trip, ...