Organizational theorist and author Geoffrey Moore is credited with stating that the world of content management has moved from a "system of record" mindset to a "system of engagement" model. In my ...

I am increasingly troubled by the focus on collaboration tools without a comparable focus on understanding how employees work together successfully — or why they aren’t collaborating at all. Most ...

Who has time to sort through all of the options in today’s collaboration tool landscape? With more than 150 different tools available (or more, depending on how broadly you define collaboration) it ...